History & Mission

VIM History

The VIM Agency Group of companies was established in early 1990’s as a pioneering courier company in the Baltics. With the head office in Tallinn, Estonia, it now spans across the 5 strategic locations in Baltics/Eastern Europe with own offices in Estonia, Latvia, Lithuania, Russia, Belarus and Ukraine. For over three decades, VIM has been striving to offer value and excellence of service to customers through:

  • Courier services – time-critical and cost efficient solutions
  • Freight forwarding services – by air, road and sea
  • Special Services 

 

Mission

As an owner-operated company, our strategic advantages are flexibility and commitment to our partners and customers. Family-like yet professional atmosphere in the team of seasoned professionals enables VIM to provide personal support  to everyone we work with.

VIM offers transport solutions tailored to your unique global shipping needs. Whether you require same day or overnight services, late night or early morning pick-ups, or weekend deliveries, our flexibility is designed to meet any customer requirements and provide an integrated solution to all your transportation needs. With own offices in several strategic locations and multilingual customer service, we are aiming at providing our clients with excellent standards of service, building long-term customer relations on a shipment by shipment basis.

For details on the services offered, please go to Services page.