What makes us special

What makes us special

The mechanism of moving shipments is not equally well regulated in different parts of the world. In some areas, regions and occasions, forwarding and delivery process can take place in challenging environments, due to reasons such as lack of infrastructure, exacting and vigilant attitude of regulatory authorities, absence of authorities’ full understanding and lack of familiarity with the customer needs

At VIM, we are used to solving complex problems. We have consistently broken new ground taking on challenging assignments and designing original solutions to ensure a successful outcome even in the most delicate and critical cases. Our ability to pay attention to detail and bring together all the different parts of our expertise at the right time and in the right way is what creates value in us.

 

At VIM Agency, we have four core strengths:

 

Individual Approach –

  • Our expertise is identifying and delivering the best solutions for each individual consignment
  • Tailor-made and individual approach to customers based on their needs 

 

Expertise –

  • A three decades long expertise in courier and freight forwarding business has made VIM a company with industry-wide reputation as a professional and reliable agent and partner
  • Exclusive and worldwide networks of our partners ensure worldwide coverage and professionalism throughout what we do
  • Historically based in the Baltic region and additionally covering Russia, Ukraine and Belarus has made us experts in the region 

 

Commitment –

  • VIM Agency is owner-operated and thus our commitment to excellence of service has firm background and strong development potential
  • Environment at VIM Agency resembles that of a family where every member of the team strives to achieve high standards and provide personal support to every customer
  • At VIM, we never stand on one place – we are continuously looking for new development opportunities to ensure we provide our customer with the best service possible 

 

Flexibility and Neutrality –

  • The well-developed structure of offices in strategic locations enables us to tailor our abilities and services to specific customer needs thus making us a flexible and pro-active forwarder
  • Neutrality in operation is an essential feature and strength to ensure all the existing connections, expertise and professional abilities are leveraged  to accommodate a variety of requests